S J Quick and Sons Ltd Privacy Policy – your personal data

What data do we collect?
We only collect basic personal information.  This will include your:

  • Name
  • Email address
  • Telephone number
  • Address
  • Any other personal information you choose to disclose to us when you make contact with us.

How do we collect it?
We will collect this basic information from you when you first make contact with us with regard to proposed building works.

Why do we need it?
We need to know your basic personal information in order to:

  • Visit the site of your proposed works
  • Provide quotations
  • Carry out works
  • Communicate with you during works
  • Invoice you on completion of works.

What do we do with it?
All the personal data we hold is used for the provision of our service to you.  We will only share your address in the following circumstances:

  • for the purposes of material deliveries from our suppliers
  • provision of services from our sub-contractors (for example, plumbers or electricians) as part of your works
  • for the purposes of professional advice, should it be needed, from our accountants, auditors, solicitors or similar advisers.

We do not undertake marketing campaigns or share your details with third parties for any such activities.

How long do we keep it?
We will keep your personal data in a combination of paper archive files and electronic files for reference.  We tend to keep this information for 5 years so that we can refer to it should there be any future issues, amendments or additions to the works.

What are your rights?
You may request to see this information and even have it corrected or destroyed if you believe it is incorrect.  If you wish to make a complaint on how we have handled your personal information, you can contact our Managing Director who will investigate the matter.  You can complain to the Information Commissioner’s Office (ICO) if you are not satisfied with our response or believe that we are using your personal information not in accordance with the law.

Cookie policy
Our website uses cookies in order to make it work more efficiently as well as help us understand how our customers and potential customers use our website so that we can develop and improve the design, layout, content and function of the site.  Cookies are small text files which are placed on your computer’s hard drive by websites which you visit.  For example, they tell the website provider how you accessed the site and what information was of interest to you.  It means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.  Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in a completely anonymous form.